If the item you receive is defected in manufacturing (with the exception of Clearance items) or is not the item you ordered, kindly notify BeliSpree within seven days from the date of receipt and you may return the unused or defective merchandise for a prompt refund or exchange. Your refund will include the price of the item and any duties and taxes, but will not include any original shipping charges, if applicable. Certain return fees may apply for returns made after 30 days.
To facilitate the return process, we would require you to ship items back to us via normal courier.
If you have changed your mind or the item is not suitable or purchased wrong item, you may return the unused merchandise within 7 days upon receiving in exchange with an item of the same value or higher. Return shipping fees (via normal courier) will be borne by you. Exchanges are allowed only once.
BeliSpree may, at BeliSpree sole discretion choose to reject the return or refund or provide other arrangements such as exchanges or store credits. For products with packaging that has already been destroyed and no longer sellable, exchanges or returns will not be applicable.
For purchases made outside of Malaysia, returns and refunds based on change of mind is not available.